Call Center Closure -
The Customer Service Call Center will be closed on Wednesday, June 26, 2019, for staff training. You may schedule payments or access account information online or via the Interactive Voice Response system at 800-441-2962. You may send us an email to email@example.com and we will respond when we resume normal business hours at 8:30 AM, Thursday, June 27, 2019. We apologize for any inconvenience.
Alaska Refinancing Loan Applications -
If you have an incomplete or pending 2018/2019 Alaska Refinancing Loan application, please submit it by 11:59 p.m. AST on June 30, 2019. If you do not complete and sign the online application by that time, it will be deleted. You may complete the 2019/2020 Alaska Refinancing Loan application on or after July 1, 2019.
Please note, if you have signed a 2018/2019 application and are in the process of gathering loan verification information from your lenders, your loan application will not be deleted.